Frequently asked questions
What is the return policy?
What is the return policy?
Thank you for shopping with FaerieFoxxe! Because all of the items are made to order and carefully handmade, all sales are final and do not qualify for returns or refunds. If your item arrives damaged or incorrect, please reach out to within 7 days of delivery to discuss further.
Are any purchases final sale?
Are any purchases final sale?
All items are Final Sale and cannot be returned or exchanged. If your item arrives damaged or defective, I sincerely apologize. Please notify me within 7 days of delivery with photos of the damage.
When will I get my order?
When will I get my order?
I will be working diligently to get your order to you as soon as possible! Once your order has shipped, you will receive an email with further information. (Delivery times may vary depending on your location). PLEASE NOTE: ALL ITEMS ARE MADE TO ORDER UNLESS OTHERWISE STATED.
For more information regarding processing times, please read the description of the item you are wanting to order - and if you ever have any questions, please don't hesitate to reach out!
Where are your products manufactured?
Where are your products manufactured?
All items are handmade with love in New York City ~!
How much does shipping cost?
How much does shipping cost?
The cost of shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.